How do I consign?

We accept items Sunday through Friday, Saturday being the only exception.  Larger items must be pre-approved prior to being dropped off.  Approval is easy, simply stop by with photographs or email us pictures and we will reply with our thoughts on the next step.

Back to Top

What are the terms?

All items are consigned for a 90-day period under our standard consignment agreement.  Your items are carefully placed in attractive settings by trained designers.  We stage all furniture in appealing settings to maximize its value.  Encore Décor sells all items on a 50/50 commission split.

Back to Top

Do you accept everything?

We are truly an upscale consignment store.  To maintain this quality and reputation we pre-qualify all items before they are picked up and/or dropped off at the store. Our history has taught us which items sell and which items struggle.  We continue to refine our selection process and make revisions from time to time.  The list below is a guideline and exceptions are often made under extenuating circumstances.

Back to Top

Who decides the price?

The management decides all prices based on historical sales data, current demand, design trends, uniqueness, current inventory, condition of item (age, color, etc) as well as the price you paid.  All of those factors go into deciding the price of an item.

Back to Top

What if my items don't sell?

Any items that do not sell are the responsibility of the customer to pick-up within 7 days of the 90-day expiration.  Customers are notified of the expiration.  Items not picked up within the 7 day grace period are assessed a storage fee of up to $3 per day per item.  Items left after 120 days become the property of Encore Décor and will most likely be donated to a local charitable organization (Good Will, Betty Griffin House).

Back to Top

When are markdowns taken?

All items are automatically marked down every three weeks.  Markdowns are 10, 20 and 35%.  ALL consignment stores mark down items over time.  We practice 'full disclosure' by showing our customers the markdowns in the future.  This practice brings our customers back more often so we get greater foot traffic and subsequently a better value for you and your items.

Back to Top

Do you pickup?

Yes, we offer pickup services for a fee.  Most pickups are $55-65 depending on distance and number of items.  There is no out of pocket for the pickup, the fee is deducted from your commission after the item(s) sell.  This fee is per trip, not per item.

Back to Top

Why should I use Encore Décor?

There are other consignment stores in Jacksonville but NONE of them offer our level of service, visibility and accountability.  Here are a some other solid reasons to trust us with your merchandise:

• We advertise constantly attracting thousands of buyers
• We are large enough to handle all of your needs from a single piece to an entire estate
• We use a bar coded inventory system, nothing is lost and you are paid promptly

Thinking of selling your items yourself, consider these factors first.

• Will the potential buyer show up?
• Will your buyer have cash?
• Are you willing to take their check and watch your merchandise drive away?
• How safe is your home with strangers coming and going?
• Will weather cause them to cancel an appointment?
• Do you look forward to haggling about the value of your items?

Back to Top

Sounds good, what do I do next?

Get your pictures to us fast!  Click HERE to email us or stop, we would love to meet you!

Back to Top